Customer Support Representative
Full Time I Remote
Venngage is an exciting and innovative B2B SaaS-based graphic design tool that is helping businesses communicate visually all over the world. We’re looking for talented people to join us and help us achieve our ambitious goals.
We are looking for a Customer Support Representative to assist our customers with technical problems when using our products and services. Customer Support Representative responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with help desk software such as Intercom, Zendesk & Helpscout.
What You’ll Do
What We’re Looking For
Perks and Benefits:
Our Work Culture and Values
Culture is a very important part of Venngage, and everyone on our team embodies these values. For a detailed overview of our work culture and values click here.
Experience comes in many forms, many skills are transferable, and passion goes a long way. If you believe you are the right fit for this position, we would love to hear from you. Venngage is an equal opportunity employer that fosters an inclusive, equitable, and accessible environment. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply.
Salary range: $45K - 50K (based on level of experience)
Link to apply: https://venngage.typeform.com/to/mz9UiFT4